Customer Care Executive
CHIRON offers an exceptional course that provides students with the required knowledge and skills to excel in customer service roles. Through personalised training sessions, the course focuses on enhancing communication, problem-solving, technical, interpersonal, and time management abilities.
Training led by Industry Experts
Elevating career prospects in Customer support
Our training program is designed for individuals with all levels of experience. We provide a supportive and engaging learning environment that allows individuals to develop their skills and confidence.
Equipping through quality mentorship!
Our training professionals have a deep understanding of the customer service industry. They use various training methods, including interactive workshops, case studies, and role-playing exercises, to ensure that individuals receive practical and hands-on training.
Course Details
Duration
3 Months
Age Limit
18 to 35
Course Eligibility
10th or 8th Class
2 Years’ Experience - in Sales or Marketing.
For DDU-GKY
Age relaxation for Rural Women and for Differently Abled Persons is up to 45 years.
Benefits of Customer Care Training
Improved customer satisfaction
The training program equips individuals to handle customer inquiries and complaints effectively, improving customer satisfaction.
Increased productivity
By providing the necessary skills, the training program helps to increase productivity in customer service roles, leading to better performance and results.
Competitive advantage
Students gain a competitive advantage in the job market, making them more attractive to potential employers and giving them an edge in their careers.
Better communication skills
Our training program helps individuals improve their communication skills, leading to more precise and concise customer interactions.
Key learning modules of this course
Communication skills
We train how to communicate effectively with customers, colleagues, and managers, including active listening, tone of voice, and written communication.
Technical proficiency
We equip students to use the fundamental software, hardware, and other tools to assist customers and resolve technical issues.
Problem-solving
Teaching the techniques for identifying and resolving customer issues, including root cause analysis, critical thinking, and decision-making.
Interpersonal relations
We equip students to build rapport with customers, colleagues, and managers, including empathy, conflict resolution, and teamwork.
Time management
This course covers techniques for managing time effectively, including prioritization, delegation, and goal-setting.
Customer service
We teach to deliver excellent customer service, including understanding customer needs, exceeding expectations, and building customer loyalty.
Answered Questions
- Aadhaar verification and mobile verification of candidate is mandatory during registration.
Upon completing our program, participants will receive a certificate of completion to demonstrate their proficiency in related fields.
These certifications enhance job opportunities and demonstrate our student’s proficiency.
Yes. These ‘Skills Training’ will enhance the employability skills of the students in the job market to grab employment and professional opportunities around the Globe.
Check out more Questions & Answers
Consult With Our Expert
We love to answer your questions! Discuss with our consultant about the specifics of our skill development courses.
